At helphim.xyz, our mission is to create a safe, transparent, and trustworthy space where donors and people in need can connect directly. To ensure this platform serves its purpose effectively, we ask all users to follow these guidelines:
For Help Seekers
1. Be Honest and Transparent
- Clearly describe your situation and why you are seeking help.
- Provide accurate information including your name, location, and a valid reason for the request.
2. Upload Valid Documents
- Include a clear photo of yourself.
- Submit valid identification (e.g., national ID, birth certificate) for verification.
- Include your verified mobile banking number or bank account details.
3. Avoid Duplicate Requests
- Do not create multiple posts for the same issue.
- Update your existing post if there are changes to your need or if you receive help.
4. Respect Privacy
- Do not share someone else’s story or photo without permission.
- All posts are subject to admin review and verification before going live.
5. Keep Donation Records Updated
- Your post will display how much support you have received. Please notify us for all donations are made from this platform.
For Donor
1. Verify Before Donating
- Only donate to verified posts approved by our admin team.
- Confirm the mobile banking or bank details before making any transaction.
2. Give What You Can
- Every contribution matters. Even small amounts or items can make a big difference.
3. Respect the Recipients
- Don’t contact recipients for personal favors or impose conditions on your help.
- Be kind and supportive — your role is to uplift.
4. Use Trusted Channels
- o For item donations, use known e-commerce or delivery services to send essentials (e.g., clothes, medicine).
For All Users
1. No Fraud or Misuse
- Any attempt to deceive, misuse the platform, or engage in fraud will result in permanent suspension and may be reported to authorities.
2. No Hate Speech or Harassment
- Disrespectful or abusive behavior will not be tolerated in any form.
3. Follow Local Laws
- All activities on the site must comply with your country’s financial and privacy laws.
4. Admin Authority
- Our team has the right to approve, reject, or remove any content that violates guidelines or seems suspicious.
We’re building a community based on trust, empathy, and direct action. Let’s work together to bring real change — one helping hand at a time.